- Returns accepted within [14/30] days of delivery.
- Items must be unused and in original packaging.
- Customer is responsible for return shipping unless the item is defective.
2. Custom-Built Servers
- Custom-built servers are non-refundable once parts are ordered or assembly begins.
- If canceled before parts are ordered, a full refund may be issued.
- If parts are ordered but assembly has not begun, a restocking fee of [10–25%] may apply.
3. Damaged or Defective Items
- Customers must report damage or defects within 48 hours of delivery.
- We may repair, replace, or refund at our discretion after inspection.
4. Refund Processing
- Approved refunds are processed within [5–10] business days.
- Refunds are issued to the original payment method.
5. Non-Refundable Items
- Software licenses
- Custom firmware or special configurations
- Opened individual components
If you’d like, I can now:
- Make this legally stronger for U.S., UK, Canada, or international compliance
- Add GDPR/CCPA language
- Add an SLA (Service Level Agreement) if you offer managed hosting
- Format these into clean website-ready HTML
- Create a downloadable PDF pack
Just tell me your country/state and whether you sell internationally.